The following information on this page lists customer's questions and our answers. If you have any questions please read the entire page and if your question is not listed here submit your question using our Customer Service Form.
Question 1: How do I buy a FuelReducer?
You can puchase the FuelReducer one of several ways:
- On-line - Place a secure, online order for a FuelReducer using a credit card. Click your mouse on the BUY NOW link to order online. FuelReducer uses PayPal to handle all on-line payment processing. PayPal is simple to use and is Internationally recognized for providing secure and confidential financial transactions like sending money to friends and relatives or to make a payment for products you buy online. Once you submit your order you will be linked to PayPal's credit card transaction website where you enter your credit card information and shipping address to purchase 1 or more FuelReducers. Once your credit card is accepted, you will receive an email confirmation of the order. A shipping status report will be emailed within 24 hours.
- In Store - FuelReducer has several distributors in New Brunswick. We are adding to the list of distributors and we hope to have a distributor for the greater Toronto area within a few weeks. Next month Nova Scotia customers will a distributor where they can purchase one of more FuelReducers.
- Direct Purchase - Direct from the Inventor and Owner of the FuelReducer. The Owner of the FuelReducer is presently in Brampton Ontario looking for distributors for the Toronto, Missississauga and Brampton regions. Use the Customer Service Form if you wish to buy directly from the inventor and owner of the FuelReducer.
- Mail Order - If you prefer to pay with a check, money order, or traveler's check, please contact FuelReducer using the Customer Service Form. Indicate in the form that you would like to pay by check, money order or traveler's check. FuelReducer will reply with instructions for "Postal Mail Ordering".
If you have any problems ordering, please let us know using our CUstomer Service Form.
Question 2: Where can I have the FuelReducer Installed?
After you've purchased a FuelReducer the next step is to have it installed. Your trusted mechanic can install the FuelReducer. Any garage that does engine repairs can also install the FuelReducer. Every purchase includes an installation instruction sheet that you can present to your mechanic and he or she can read in order to perform a proper and safe installation of the FuelReducer on your vehicle. Only a licensed mechanic should install the FuelReducer as they have the trainng and tools to properly and most inportantly, safely install the FuelReducer.
Question 3: Will the FuelReducer work on my vehicle?
The FuelReducer will work on the majority of vehicles. I state majority and not all because your vehicle must have metal fuels lines and they must be either 3/8" or 5/16" metal fuel lines. The FuelReducer is only available for 3/8" or 5/16" metal fuel lines. Before you order a FuelReducer determine that you have metal fuel lines and they are either 3/8" or 5/16". The FuelReducer hasn't been installed on plastic fuel lines as the compression fittings will not fit properly and safely on plastic fuel lines. If your vehicle has metal fuel lines the FuelReducer will work.
Question 4: What size fuel line does my vehicle have?
I don't know what size fuel line your vehicle has. The only way you can know what size fuel line your vehicle has is by having your mechanic open the hood of your vehicle and look and see what you have. Your mechanic, FuelReducer or your auto parts dealer cannot possibly know what size fuel lines you have without actually looking at your engine. There are no shop or parts manual that list the fuel line sizes of every vehicle. You will have to take your vehicle to your mechanic and have them look at your engine and measure the fuel intake line.
Question 5: Which FuelRedcuer will I need to buy to fit on my vehicle?
First you must determine what fuel line size your vehicle has. Question 4 also applies here. Once your mechanic actually opens the hood of your vehicle and looks at your vehicle's engine and determines what size fuel line you have then I can tell you which one you need. You must inform FuelReducer what your mechanic stated in regards to what fuel line size you have. If your mechanic tells you that you have a 3/8" fuel line then you will need to order a 3/8 FuelReducer Pro. If your mechanic tells you that you have a 5/16" fuel line then you will need to order a 5/16 FuelReducer Pro. If you have neither a 3/8 or 5/16" fuel lines there is no FuelReducer made for your vehicle.
Question 6: Will installing this affect my warranty?
Often a dealership will tell you that installing an after market product will void your warranty. This is false. Warranty work pays a service department a lower rate than regular work. By promoting the idea that after market products will void warranties, many dealers will avoid the lower paying work and charge the regular rate for service which should be covered under warranty.
Question 7: Do I have any legal protection concerning my vehicle and after market equipment?
Yes, vehicle owners are protected by federal law. The Magnuson-Moss Warranty - Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, after market equipment which improves performance does not void a vehicle manufacturer's original warranty, unless the warranty clearly and conspicuously states that after market equipment voids the warranty. Most states have warranty statutes, as well, which provide further protections for vehicle owners.
Question 8: Won't the FuelReducer burn my fuel pump?
The FuelReducer will not burn out the fuel pump as it doesn't restrict fuel flow through the pump - it "reduces" (doesn't restrict) the fuel flow to the carburetor, fuel injectors or throttle body assembly. In the majority of modern vehicles the fuel pump is normally found inside the gas tank where the fuel keeps it cool and lubricated. The fuel pump can be burned only after you run out of fuel in your gas tank and you keep on trying to start your vehicle without any fuel in the tank. When you let the fuel tank go empty and you keep on trying to start the vehicle the pump is still working but no fuel is entering it to lubricate and keep it cool. An empty gas tank can burn a fuel pump - not a FuelReducer. The FuelReducer is not installed in to fuel tank, before the fuel pump, under the vehicle or before the fuel filter - it is to be installed in the engine compartment as close as possible to the fuel intake.
Question 9: Will the FuelReducer cause my engine to run lean?
Some of you have expressed concern about the FuelReducer running the engine too lean causing engine failure. Lean is a low air to fuel mixture. A rich fuel mix is a higher fuel to low air mixture. The FuelReducer does not control the air fuel mixture - the vehicle's on-board computer does that automatically through sensors. The ECM uses sensors to detect the vehicle's air / fuel mixture. All engines require that the correct proportion of fuel be mixed with the incoming air for efficient operation. This proportion is in the range of 13 parts air to 1 part fuel for best power, 15 to 1 for best emissions and 17 to 1 for best economy. Most modern engines aim for a ratio of around 14.7 to 1 for the majority of cruising and medium power conditions. This is the chemically correct ratio which results in the lowest average emissions and reasonable power. So to achieve this the ECM is constantly making adjustments automatically to achieve the optimal air / fuel mixture. If the FuelReducer reduces the fuel flow to the engine the ECM senses a reduction in fuel it and it will automatically adjust the air mass flow to achieve the 14.7 to 1 air to fuel mixture (FuelReducer was developed to achieve the 17 to 1 for best economy). If you were to install a device for more horsepower (adding more fuel) the ECM will still do the same job - automatically and continuously make adjustments to the air / fuel mixture. For carburetors engines we use to take in our vehicles for a tune up and the mechanic did the job of the ECM - adjust the air / fuel mixture so that the engine will run smoothly - not too lean or not too rich.
Question 10: How do I contact FuelReducer?
FuelReducer no longer replies to emails addressed to this website. Due to the very high volume of SPAM emails FuelReducer no longer uses email to handle visitors or customer inquires. All emails are filtered automatically by the server. Emails in which the body contains a link are filtered and automatically deleted. FuelReducer only uses the Customer Service Form. FuelReducer no longer calls any phone number submitted for general inquires as all of your questions have been answered on this website and some visitors have submitted phone toll scam numbers. Every question that has ever been asked about the FuelReducer has been addressed and answered. Read the entire website - the answer to your questions is most likely already answered. Our New York phone number is, for some unknown reason, not ringing through. Voicemail left on that number are not being saved for reasons beyond FuelReducer's control. Text messaging are being rejected by our phone carrier stating that the text message is too large to send - even when the text message is as simple as "Call Me at phone number". Most online businesses have taken steps to secure their websites from SPAM email and other malicious attacks or scams by visitors to their websites. FuelReducer is getting busier now that the price of fuel is rising so we too had to take steps to secure our website and yet still provide a forum by which those who are really interested in purchasing the FuelReducer can contact us. The Customer Service Form is very effective and the only communication link between FuelReducer and you.
Question 11: Does the FuelReducer work on diesel engines?
The FuelReducer works on diesel cars and trucks too. Unlike gasoline engines diesel engines don't have spark plugs and there is no air fuel mixture injected to cause a combustion. Diesel engines requires more compressed air than diesel fuel. The compression ratio is in most cases almost double that of gasoline engines. The diesel is only injected just before top dead center - to ignite the very hot compressed air so that the piston gets forced down.
Question 12: How do I become a distributor of the FuelReducer?
FuelReducer is always looking for new distributors for all of Canada and the US. We only accept applications to be a distributor from established businesses only. If you own a garage, auto parts store or custom car care outlet then being a distributor for FuelReducer can be very profitable for you and your business. If you have a garage with a hoist you can make between $40 and $85 for each installation. Money you collect for installation is 100% yours. For retailing the FuelReducer you can make $10 per unit. The FuelReducer will bring you more business.
Question 13: How many days before I receive my on-line order?
The FuelReducer is shipped via Canada Post only and takes 7 to 10 business days to arrive at most destination in Canada and the US. Some orders have taken as many as 14 days for US orders. If you do not receive your order within 14 days please use the Customer Service Form to inform us about the delay. We can help you track Canadian orders but US orders are out of our control. US orders might be returned if your address is incorrect or flagged by DHS.
Question 14: Where can I buy a FuelReducer in the United States?
The FuelReducer is sold to the US on-line only. There are no distributors in the US - at least not yet. We are looking for a major auto parts or after market distributor to carry and retail the FuelReducer in the US.
Question 15: Does FuelReducer have any other products that saves money on fuel costs?
The FuelReducer Pro and FuelReducer Max are just the first of many products developed to help reduce and conserve our energy needs. More energy conservation devices are already designed to help you save on fuel. We've just finished testing the FuelEjector, which is installed on the oil pump of oil furnaces and tests show that it reduces the oil heating bill by 10 to 25%. The FuelEjector is available for sale too. FuelReducer is working on a system that coverts liquid gasoline to a high fuel efficiency gas vapor state. A gas vapor is more combustible than a liquid. The gas vapor converter will greatly increase fuel mileage but reduce harmful carbon emissions. Converting liquid gas to a vapor will not have harmful effects on your engine. We know this because the proof is in every conversion of gasoline engines to propane. In those conversions liquid propane is vaporized and injected into a liquid gasoline engine. The propane vapor burns cleaner in a gasoline engine. A propane converted engine also runs cooler, greatly extending the life of the engine. A factory made stock gasoline engine runs better on a gas vapor (like propane) than liquid gasoline. The more FuelReducer that are purchased by you the sooner the new FuelReducer devices will be made available to the consumer. It takes money to develop and make available to the consumer, any new technology.
